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FAQ's

Before You Order

How Do I Contact Easy Living Blinds and Shutters?
What are your Business hours?
Are There Any Hidden Costs?
What is Your Payment Policy?
What is Your Delivery Time?
Do you Have a Price Guarantee?
Do You Have name Brands?

Ordering Questions
Do You Offer Samples?
How Do I Know the Color and Light Opacity will Be Good?
What is Your Cancellation Policy?

Service, Care, Warranty
How Experienced are Your Measurers and Installers?
How are any problems handled?
How Do I Keep my Blinds and Shutters Clean?
What is The Warranty of Your Products?


How Do I Contact Easy Living Blinds and Shutters?
Contact Us
Easy living Blind & Shutter Company
740 SE Greenville Blvd
Greenville NC 27858
(252) 321-6060   or 1-888-321-8808
admin@easylivingblinds.com 

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What are your Business hours?
Our Hours
We work when you need us to. We answer phone calls and schedule appointments, and installations Monday through Saturday 8am- 9pm. We will come on Sunday if that’s what your schedule requires.

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Are There Any Hidden Costs?
Costs
No ! We give Free Estimates, Consultations, Installation  and No Trip Charges !
At your No Obligation estimate the price you Receive is the Price You Pay.

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What is Your Payment Policy?
Payment Policy
Minimum 50% down to place order.
Balance due upon completion of installation.
For your convenience, we accept Checks, Visa or MasterCard

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What is Your Delivery Time?
Delivery
Most Window Treatments : Blinds, Shades, Romans, Cellular’s take 2 Weeks.
Shutters vary depending on the Brand and will Be Quoted on Your Estimate Day.

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Do you Have a Price Guarantee?
Price Guarantee
We strive to offer the lowest prices in the marketplace.  If you find a lower price for the same goods, we will match or beat any written estimates.

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Ordering Questions
 
Do You Have name Brands?
Name Brands
That’s All We carry ! We Carry Full Lines of Hunter Douglas, Kathy Ireland, Timber, Mark, Graber, B&W,  Kirsch, Levolor, Lafayette, San Benito Shutters, Remedy Shutters, and Norman Shutters.

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Do You Offer Samples?
Sampling
 
Your Consultant will bring a full range of samples consisting of working hand samples, color swatches, guides and product literature. 

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How Do I Know the Color and Light Opacity will Be Good?
Color and Opacity
That’s what makes Our shop at home service so great. You get to See and Feel the Textures and Colors in Your Own Home to Match with Your Furniture, Your Molding, Your Style and Taste. With Several Types of Products you also have a Choice of How Much Light Can be Filtered Out.

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What is Your Cancellation Policy?
Cancellation Policy
Any changes, modifications or cancellations MUST be received in Writing within 24 hours of order date. No Exceptions.

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Service, Care, Warranty
 
How Experienced are Your Measurers and Installers?
Experience in Measuring and Installation
Our Consultants and Installers are Trained and Certified by Each Manufacturer We Purchase Products From. Our Installers’ average well over 10 years experience each. This isn't a hobby for us. We know what we're doing, and we know how to do it right.

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How are any problems handled?
Problems Handled
Our incidence of problems is Well below the industry average. But when a problem does occur, we have the experience and depth to be able to deal with it in a quick and hassle free way. Most times we’re able to repair problems on the spot without need to remove the blind.

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How Do I Keep my Blinds and Shutters Clean?
Blinds and Shutters Clean
Your Installer and Consultant Will Go Over The Care and Cleaning Methods of Each of Your Products, it is Standard to Dust Your Blinds and Shutters with your regular Monthly Cleaning. Some Products Come With an Anti-Stain and Anti Static Coating, Your Consultant will provide All the Details and Your Installer will Leave You Literature That Comes with your Products.

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What is The Warranty of Your Products?
Product Warranty
Shutters:
We Warrant that our shutters will be defect free in materials or workmanship as for as long as the original purchaser owns the shutters.   The warranty does not cover any condition of or damage to the shutter or window from unauthorized repairs, accidents, alterations, misuse, abuse, act of God, motorized devices, and wear and tear.
Faux & Composite Blinds – Limited lifetime warranty for defects in materials or workmanship. Rated for 15 Years of life.
Vertical Blinds – Limited lifetime warranty for defects in materials or workmanship.
Cellular Shades – Limited lifetime warranty for defects in materials or workmanship.
Sheer Solutions – Limited lifetime warranty for defects in materials or workmanship.
Sunscreens - Limited lifetime warranty for defects in materials or workmanship.
Wovenwoods – Limited lifetime warranty for defects in materials or workmanship.
Roman Shades - Limited lifetime warranty for defects in materials or workmanship

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